FAQs

We're sorry about that. Email us with your order number and a photo of what you received, and we'll send the correct item right away.

We process orders quickly, so changes aren't always possible. Email us within 1 hour of placing your order and we'll do our best.

Once your order ships, you'll receive a confirmation email with a tracking link. You can also check your order status on our Order Tracking page.

Every pair pairs an ultralight upper with our Helion HF foam, so the shoe disappears underfoot instead of getting in the way of the mile.

Yes. Every Forgefit product is craft-made and designed for a low-carbon footprint, from materials sourcing through to packaging.

If a Forgefit product fails from normal wear, we'll repair or replace it. No receipt drama — just email us and we'll sort it out.

Our pieces are tested across running, lifting, court sports, and everyday training, so one kit works whether you're on the trail or in the gym.

Refunds are processed within 5–7 business days of us receiving your return. You'll get an email confirmation once it's issued.

Log into your account and select the order you'd like to return. We'll email you a prepaid return label within 24 hours.

We accept returns within 30 days of delivery on unworn, unwashed items with original tags attached. Final sale items and underwear can't be returned, and exchanges ship free.

Log into your account and cancel from the Subscriptions page. There are no cancellation fees or commitments.

Yes. Log into your account and visit the Subscriptions page to update your products, frequency, or shipping address at any time.

Choose your core pieces — socks, tees, shorts — and a delivery frequency (every 30, 60, or 90 days). You'll save 15% on every subscription order and can pause, skip, or cancel anytime.